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SMA Careline®

Our Careline team

Googling for advice may be handy but it’s worth remembering there’s an abundance of information out there, and not all of it will be right for you. Our passionate and dedicated team make sure you get the right advice for your little one. They also have access to expert healthcare professionals such as registered dietitians and nutritionists to answer your questions.

When it comes to your baby, you’re the expert. However, if you would like personal advice about pregnancy, newborns or toddlers and anything in between – get in touch.

Any questions about feeding? We are here 24/7, please get in touch

We have a dedicated team of friendly experts with access to expert healthcare professionals such as registered dietitians and nutritionists to answer your questions.

Call us

Call free of charge, 8am to 6pm, Monday to Friday.
0800 0 81 81 80 (UK)
1800 931 832 (Ireland)

Live chat

Get easy access to friendly experts with over 20 years of experience. (Available Monday to Friday 9am to 5pm). *Only available in the UK & Ireland, please read our terms and conditions before using this service.
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Email us

We answer all emails within two working days.
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Need advice? Ask our friendly experts with over 20 years of experience. (Available Monday to Friday 9am to 5pm).
Get in touch

Elisa - SMA Specialist

Elisa

SMA Specialist

With over 30 years’ experience in consumer care, Elisa combines a deep understanding of early years development and healthcare with her personal insight as a parent of two grown-up children. She is dedicated to delivering exceptional support for families, infants, and healthcare professionals alike, always striving to ensure a positive and reassuring experience. Elisa also plays a key role in identifying, managing and resolving quality-related issues with empathy, efficiency and care. 

Gabriela – Careline Advisor

Gabriela

Careline Advisor

As a proud mum of a son who had a challenging nutritional experience early in life, Gabriela has a passion for childhood nutrition and parent support. With over 15 years of experience as a consultant with a marketing background,  her priority is to ensure clear, caring and effective communication across all stages of early parenting, helping families and healthcare professionals.

Joana – Nutritionist

Joana

Nutritionist

With over 10 years’ experience in clinical nutrition and a special interest in maternal and infant health, Joana combines professional expertise with personal insight as a mum of two toddlers. She is passionate about supporting parents with practical, evidence-based advice to help them feel confident through every stage of early nutrition.

Leonor – Nutritionist

Leonor

Nutritionist

With a deep understanding of Infant Nutrition and commitment to supporting growing families, as a Nutritionist, Leonor provides expert guidance on baby formula and early feeding. Her approach is to provide parents with knowledge and clarity to help them navigate their baby's nutritional needs with confidence. Her goal is to ensure every baby gets the best possible nutritional start in life.

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